>4 Intensive days 12 hours each from a single course This is the part I'm worried about - stutter management sees no benefit from a _fast_ process, necessarily. It's instead best thought of as an ongoing effort (of you ask me). I know, of course, that you mention the support afterwards, but in my mind, it's not the "intensity" of a process that makes it effective here. It's rather that we have time to practice and deploy various modifications and recommendations, and carry on conversations about it in the span of an extended period. - And importantly, the business model of the programme is very clear: Cram as many people into the calendar as possible, and save costs by shifting to online support (or even just facilitating customer-to-customer interaction) in addition. I may just be jaded. Dunno.