I was in speech therapy from 1st grade through 12th grade. I don't really remember much of what I worked on in those sessions, but for the most part, I believe it was just practicing lists of words with my trouble sounds (b, d, t, etc), preparing for class presentations, coming to terms with my disorder, etc. I hated my stutter then. I hated how it made me different than the other kids. And I hated therapy because it made me wholly aware that I couldn't "fix" my stutter. So, I think I really under-utilized and under-appreciated my time spent in those sessions, gaining little. Confidence and attitude were certainly affected in those years. I was afraid to talk to classmates for fear of the inevitable giggles, weird looks, mocking, and ignorant questions like "are you cold or something?" I could barely manage to talk on the phone, I would get so worked up. Same goes for drive-thru and ordering at restaurants. It was a disaster when I tried, so for most of my childhood, I would make my friends and family order for me. I think it's safe to say that my social skills were left a bit underdeveloped in the wake of my speech disorder for many years. It wasn't until college that I truly came to terms with my stutter and really took a proactive stance on improving my speech. The scariest, but perhaps most effective step I ever took in my life as a stutterer, was taking a help desk job in which I was forced to answer 30+ phone calls a day and assist walk-in customers with computer troubleshooting. It helped me build confidence in my ability to speak to strangers. Through hundreds and hundreds of forced customer interactions, it became clear to me that I *can*, in fact, speak to strangers without getting nervous and stumbling over every word. If you're a Harry Potter fan, I like to think about it like book three when he realizes that it wasn't his dad that saved him and Sirius from the dementors. It was himself. And then he knew that he could produce the patronus charm because he already had. This confidence did the most for me. If you can call that a "therapy," then it would certainly be the most influential force on my speech abilities, and it has carried over to all settings, not just in a customer service environment. Man, if I could go back to freshman year and retake my Oral Communications class, I would absolutely rock it this time around. As I mentioned before, I have done a few studies for the Speechies here, too. The one that worked on slow speech and easy onset proved to be pretty effective at reducing my stutter, so long as I spent every moment of speech concentrating on those techniques. Unfortunately, that level of concentration is nigh impossible to maintain on a daily basis in every social setting, so those techniques are more of a last-ditch effort to pull out when I get really stuck on a word. I suspect that given extended exposure to these techniques would improve my ability to call upon them at a subconscious level and use them throughout the day, which I presume is the premise behind many of those intensive speech clinics that I hear about where they spend 8 hours a day working on this stuff (Like yours at University of Utah!). Confidence is higher than ever these days. I regularly hold meetings and speak to groups of 10-20 members. I order food at drive-thrus, use the phone, and speak to strangers with little issues. If I do get stuck on a word, I can usually just take a step back, relax, use the aforementioned "strategies" and get through it with a smile. And most people are completely understanding. However, I still consider myself to be a pretty shy guy. I get told quite a bit that I'm "too quiet" at work or at parties, etc. I must admit that my hesitation to speak in these situations is still residual effects from the earlier days, but I'm working on it!