So, I'll out myself here as a SpeechEasy provider/SLP. Did you respond to it during the fitting? The purpose of the "fitting" is to see if it actually works for you in the first place, because it doesn't at all for many people. I'd say it works for about 40% of people who come to see me for an evaluation/fitting. If you (you, yourself, not your mom or the dispenser) didn't feel good walking out of the fitting, and have a reasonable expectation based on your fitting session experience that it would change something, then I would ask for a refund. You CAN get a refund if you are in the trial period, which is a few months I think. There are a number of techniques that may be used to help get speech going, assuming it worked for you in the fitting. This is why it is recommended to have *follow-up therapy* after receiving a SpeechEasy. It is NOT a "plug and go" thing, although many people have this attitude toward it. That's a sure way to throw $4k down the drain. You have to work to get the benefit out of a SpeechEasy (again, assuming you respond to it in the first place). SpeechEasy is an interesting device. It works very well for a certain subgroup of people, which is why I chose to become a provider. It is SO not for everyone, and is so commonly misused, that I often try to "undersell" it, because it's such an expensive waste if you go in with wrong expectations and mindset. And quite honestly, I think a lot of providers do a very poor job of explaining it and preparing people for what's in store. One final note: the SpeechEasy requires there to be voicing/sound for the AAF to start working. Because of this, it's often minimally effective for people with blocks, because when you're blocking there's no sound. I've met some people who got SpeechEasies years ago, who were taught to compensate for this by starting every statement with "um" or something in order to get some voicing. IMO this pretty much negates the benefit, if it basically requires taking on secondary behaviors to make it "work", and I counsel against it in these cases. I'm happy to answer any questions about it, either here or in PMs. Unfortunately I think a lot of SLPs who are SpeechEasy providers are pretty ignorant about stuttering, so they do a poor job of understanding who's a good candidate, who's not, and the evaluation and counseling process.