http://www.stutteringhelp.org/using-telephone I don't know how to format on reddit. :/ I hope you can find the site. There's a brochure you can download too, but I think it's the same material, if I remember correctly. I'm actually working with a student on telephone situations right now. She thinks that the information on the site has been helpful, so I want to pass it on. As a therapist, I try to make sure my clients remember that just about anyone ever has had trouble on the telephone. Don't give up!